Mediclaim Policy Renewal: What to Check?

Mediclaim Insurance Policy, insurance, policywings, policybazaar

Introduction

In today’s world, where healthcare expenses are skyrocketing, a mediclaim policy offers a sense of financial security. However, many people treat the renewal of their health insurance policy as a mere formality, paying the premium without a second thought. That’s a mistake.

Renewal time is your annual opportunity to reassess your policy and ensure it still meets your current and future needs. Whether it’s reviewing the coverage, analyzing your claim history, or understanding new terms, taking time to carefully review your mediclaim policy before renewing is essential.

Heres everything you should check before renewing your mediclaim policy to ensure you and your family are adequately protected.

1. Evaluate Your Changing Health Needs
The first thing you must do before renewing your mediclaim policy is to re-evaluate your current health status and medical history. Over the past year, have you or your family members developed any new health conditions? Has there been a significant medical expense that wasn’t covered under your current plan?

If the policy was originally purchased when you were younger or single, your needs might have changed since, perhaps you’ve married, had a child, or now care for elderly parents. Renewal is the time to modify your policy to reflect these life changes. Most insurers allow you to add new family members or adjust coverage during the renewal window. If yours doesn’t, it might be time to explore porting the policy.

2. Is Your Sum Insured Enough? Factor in Inflation
With healthcare inflation in India rising between 8-14% annually, a sum insured that felt adequate three years ago may now be insufficient. A ₹3–5 lakh cover might not offer enough financial security, especially for treatments like hospitalisation for cardiac issues, surgeries, or even prolonged COVID-19 care.

At the time of renewal, review your sum insured and evaluate whether it needs enhancement. You can also explore top-up or super top-up policies which come at a relatively lower premium but offer significantly higher coverage once your base policy is exhausted. These are particularly helpful if you’re crossing into your 30s or 40s and want to secure against future ailments.

3. Understand the Waiting Period Implications
Most mediclaim policies come with a waiting period for pre-existing diseases (PEDs), which is typically between 2 to 4 years. The advantage of continuing the same policy with the same insurer is that your waiting period clock keeps ticking, and eventually, all PEDs become claimable.

However, if you are thinking of porting your policy to another insurer (perhaps for better coverage or service), check if your new insurer is willing to reduce or waive the waiting period based on your existing coverage. You must get written confirmation of the remaining waiting period if you are porting, as this can impact claim eligibility in the future.

4. Analyze the Past Year’s Claim History
A careful look at your past year’s claim history can tell you a lot. Were your claims processed smoothly? Were there unnecessary delays, partial rejections, or excessive deductions? If yes, it’s time to evaluate whether the claim settlement ratio and customer service of your insurer are satisfactory.

If you made no claims, check if your policy offers a No Claim Bonus (NCB). Some policies increase your sum insured at no extra cost for every claim-free year, while others may offer a discount on renewal premium. Understand how your policy handles NCB, as it can significantly affect long-term value.

5. Check Network Hospitals and Cashless Coverage
Before you renew, check whether your preferred hospitals are still part of your insurer’s cashless network. This is a crucial step many policyholders forget. Having to pay out of pocket during an emergency defeats the purpose of having insurance.
Use your insurer’s website or mobile app to see the updated list of network hospitals. If you’re living in a tier-2 or tier-3 city, confirm that there are quality hospitals nearby that support cashless treatments. Also, check if your insurer has made any changes to tie-ups with multi-speciality or corporate hospitals, as this can directly affect your access to medical care.

6. Read the Updated Policy Terms and Exclusions
Policyholders often make the mistake of assuming that once bought, the policy terms remain fixed forever. That’s not always the case. At the time of renewal, insurers might update terms and conditions, especially around exclusions, co-payments, or sub-limits.

Sub-limits are caps placed on specific treatments or room rent categories. For example, a policy might restrict ICU charges to 2% of the sum insured per day. Similarly, a co-pay clause might require you to bear 10–20% of the hospital bill. These terms can significantly affect your out-of-pocket expense during hospitalization. Always go through the renewal brochure or contact customer service to understand changes in exclusions or clauses before you pay the premium.

7. Watch Out for Premium Hikes and Compare Plans
Has your premium gone up this year without a change in coverage? It’s common for premiums to increase with age, but if the hike seems unreasonable, it’s worth shopping around. Use online platforms like PolicyBazaar, Coverfox, or InsuranceDekho to compare similar plans in the market.
You might find better coverage at a lower price or even policies that offer lifetime renewability, higher sum insured, fewer sub-limits, or better NCB benefits. The good news is that IRDAI regulations allow policyholders to port health insurance at the time of renewal without losing waiting period credits or accumulated benefits — provided you do so at least 45 days before renewal.

8. Don’t Forget Tax Benefits Under Section 80D
Your mediclaim premium is eligible for deduction under Section 80D of the Income Tax Act. You can claim up to ₹25,000 for yourself and family, and an additional ₹25,000 (₹50,000 if parents are senior citizens) for insuring your parents. At renewal, make sure your insurer sends a premium payment certificate that clearly states your name, PAN, and the payment details. This document is essential for claiming deductions at the time of tax filing.

9. Assess Digital Services and Customer Experience
Lastly, a good health insurance policy isnt just about coverage — its also about service.
Does your insurer offer a user-friendly app, 24/7 support, WhatsApp assistance, and online claim tracking? In today’s digital-first world, these features can make a huge difference during emergencies. Some insurers have now integrated paperless claim settlement, AI-powered hospital recommendations, and even teleconsultations. If your current insurer lags in digital
experience, switching might be worth considering.

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