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Commercial General Liability Insurance

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Commercial General Liability Insurance 

Imagine a situation where your employee is out-delivering your services/goods to a customer but accidentally damages their property, or where a customer visiting your place of business is accidentally injured and decides to sue you for it. Pretty scary, right?
These claims and lawsuits can cost you a significant amount of money, which will put a hole in your pocket.
And with the introduction of new legal liability attributes, every business can fall victim to the high cost of liability.
Therefore, every business needs commercial general liability insurance.
Here’s everything you need to know about commercial general liability (CGL) insurance.

What Is Commercial General Liability Insurance?

Commercial general liability insurance, also known as public liability insurance, is basically the first type of business insurance that a business or company purchases. CGL insurance is designed to protect businesses from claims that may be caused by their operations, their products, or on their premises.

If you are held liable for any damage or bodily injury caused by your business or on your premises, you will have to pay for the trouble and damage caused. This is where general business liability insurance can help.

Types of Businesses That Can Avail Commercial General Liability Insurance

If you are an entrepreneur and your business involves a lot of interaction with third parties, then you will get great benefits from this insurance. Additionally, some other businesses that might benefit from this insurance are :

Businesses with Customer Engagement

Whether you’re running a retail shop or eCommerce business, or if you own a hotel, club, or restaurant.

Travel-Involved Enterprises

If you run a professional photography, catering, or travel business

Client Representation Services

Such as lawyers, advertising, and PR agencies.

Manufacturing and Product Creation

Any food company manufacturing cakes or snacks, or any company manufacturing medical products.

Professional Service Providers

Businesses involving consultants, graphic designers, financial advisers, marketing, and logistics companies.

Why Do You Need Commercial Liability Insurance?

A Commercial General Liability (CGL) policy is a type of liability insurance cover that businesses must have to protect themselves against any kind of legal liabilities, be it property damages, bodily injuries, or any third-party damages. 
But why do you really need it, is because :

  • If you have a CGL policy, your business will be protected in any situation where a third party is involved and makes a claim against you.

  • If your company puts out an advertisement/communication that includes unintentional slander, or copyright infringement, then you will not have to handle the cost alone.

  • If you have a CGL policy and a claim is filed against you, your insurance company will help you and your business pay for these extra costs.

  • Other than that, having liability insurance will help your business run more smoothly, as you no longer have to worry about expensive lawsuits.

What Does Commercial General Liability Insurance Cover?

Once you get CGL insurance, you will be covered against the following points:

  • Bodily Injury : Your insurance will cover you in the event of any injury or death to a third-party person.

  • Property Damage : Any third-party property that is damaged and now needs to be replaced, repaired, or renovated.

  • Personal injury : The policy ensures that you’re covered in case an individual suffers from any other kind of injury, like defamation or insult.

  • Advertising injury : The insurance also protects in case of any potential losses from things like copyright infringement or unintentional slander.

  • Medical Payments : If someone is physically injured due to your business, your insurance will cover the medical expenses for the same.

What is Not Covered Under CGL Policy?

The things excluded from commercial general liability insurance are:


  • Expected or intended injury
  • Contractual liability
  • Worker’s compensation or related laws
  • Damage to your property
  • Professional liability
  • Damage due to war or nuclear war. 
  • Expenses for fines and penalties.

How Much Will It Cost To Get Commercial General Liability Insurance?

On average, the annual premium for CGL insurance can cost between Rs. 5,000 and Rs. 20,000. 
However, when an insurance company calculates your commercial liability insurance premium, they will decide it based on a number of factors, like:

  • Nature of your business : Every business is different from the others, and its operations have different amounts of risk associated with them.

  • Type of product : The premium for your business will also depend on the products or services provided by your business.

  • Claim history : How many claims your business has made in the past will also be a factor that will affect your premium amount.

  • Location : The location where your business is based will also affect your liability insurance premium amount because all locations have different levels of risk. 


If someone is physically injured due to your business, your insurance will cover the medical expenses for the same.

How Does Liability Insurance Work?

If you are thinking of buying liability insurance for your business, you should be aware of how it functions.

  • First, analyze the kind of business you deal with and the type of liability insurance you are eligible for.
  • Analyze the type of risk you and your business can face and the losses you have to bear in the event of any incident.
  • These points will help you determine the premium amount.
  • Compare the different insurance companies and their policies. At Policy Wings, you can get quotes from different insurance providers and compare them easily, all on one platform.
  • Choose the policy that gives you the best deal.
  • Fill out the proposal form and submit the required documents.
  • If you want to file a claim, fill out and submit the claim form along with the needed documents.
  • Once the legalities are done, the insurance company will either approve or reject your claim. 

To Sum Up!

You must have understood by now that buying a commercial general liability insurance policy is a very smart and wise decision if you own a business. Before you finalize the policy, we strongly suggest that you compare the different plans first so that you get a policy that covers all your major concerns. 
Otherwise, Policy Wings is always here to help you.

Frequently Asked Questions

Policy Wings makes it easy for you to talk directly with an insurance provider who will help you manage your general liability insurance policy.

It is generally recommended for small businesses to get commercial general liability (CGL) insurance. Besides that, it totally depends on your unique situation.

Generally not, but some states have mandated it for certain industries like construction and the cannabis industry. Depending on your business type, you may also need coverage to get a professional license in your state.

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