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HDFC ERGO Overview

HDFC ERGO Overview

Overview HDFC ERGO Health Insurance

HDFC ERGO Health Insurance is one of the most popular health insurancе companies in India. It offеrs a widе rangе of health insurancе plans. Thеsе plans provide for a wide range of healthcare nerds including hospitalisations, critical illnеssеs, matеrnity, and morе. HDFC ERGO has an unparallеlеd portfolio of hospitals in hеalth insurancе and boasts of offering еxcеptional insurancе sеrvicеs and innovations such as cashlеss prеmiums, sееking to provide financial health and improved hеalth protеction for all.

Top health insurance plans offered by HDFC ergo health insurance

HDFC ERGO Health Insurance presents a whole lot of health insurance plans which are tailor-made to meet extraordinary healthcare needs. Here are some of the top medical insurance plans that are available.

1. Optima Secure

○ The first advantage offered is the secure benefit, which presents policyholders 2X coverage right from day
○ Policyholders can expect a one hundred per cent growth in coverage after two years.
○ With the restore benefit, one’s base insurance is completely restored at a fee of 100%.
○ The policy ensures that there will be no deductions on any non-medical charges that have been listed.

2. Optimal restore

○ Get immediate cover restoration after your first claim!
○ Insurance for claims – No Claim, Up to 100% Bonus Policy.
vYou will receive comprehensive coverage in a 60-day period before the hospitalisation and 180 days after the hospitalisation giving ample time to prepare for the medical requirements.

3. My: Health Suraksha

○ The age limit for this category ranges between zero and 45 years.
○ Free preventive health examinations are provided for policyholders at every interval to keep them in good health with joy.
○ For accumulation of bonus, policyholders have the right to be compensated through additional bonus that ranges from 10% to 25%, up to 200% depending on what the renewal plan that you choose during renewal.

4. My: Health Kotii Suraksha

○ You can choose from two coverage options as per your needs – for Rs. 50 lac or for Rs. 1 crore.
○ You have all the freedom to spend as much as possible on the room.
○The insurer HDFC ERGO General Insurance Company offers pre-hospitalisation and post-hospitalisation coverage for expenses for up to a period of 60 days and up to 180 days respectively, for all costs incurred on therapies, investigations, and consultation charges.
○ On each new claim without a claim, you’ll enjoy an additional 10% of the sum insured going all the way up to a cumulative bonus of 100%.

5. My: Health Women Suraksha

○ This insurance plan provides coverage for 41 critical illnesses that specifically affect women.
○ Additionally, it offers protection against surgical procedures.
○ Optional coverage is also available for situations such as job loss, pregnancy complications, and complications related to newborns.

6. My: Health Medisure Super Top-up

○ Similar to most top-up plans, the policy only starts to work when your total claims exceed the aggregate deductible for a year (this can be one claim or more).
○ Those aged below 55 will not be subjected to any health check-up.
○ By choosing a two-year long-term policy you will get a 5% discount.

7. Critical illness insurance

○ Medical check-ups are not required up to the age of 45 years.
○ This policy is renewable for a lifetime.
○ After the sending of the policy document, you have a period of 15 days to look over the policy without paying any charge.

8. ICAN Cancer Insurance

○ iCan insurance provides full coverage for traditional and sophisticated treatments ranging from chemotherapy to stem cell transplants.
○ What sets it apart is that it offers a generous compensation of 60% of the total coverage as a one-time payment if the cancer is detected at a certain critical point in time and, moreover, policyholders are eligible for follow-up care benefits ranging from up to ₹3,000 twice a year, inclusive of expenses.

Why opt for HDFC ERGO health insurance plans?

It is no secret that HDFC ERGO Health Insurance is your ideal choice for safeguarding your health and that of your family members. This full coverage and comprehensive plan gives you the highest reliability and a wider variety of options so that you don’t have to worry about any health issue or emergency.

HDFC ERGO Health Insurance ensures you peace of mind as you are fully covered for hospitalisation bills and medication among others. This program has everything that you may require, whether it is necessary routine checkups or procedures that enable you to concentrate only on your own recovery

Not only will it give you remarkable discounts, it will also help to save your time, effort, and money with HDFC ERGO Health Insurance. You can breathe easy because your family’s healthcare needs are taken care of and you don’t have to break the bank to cover the expenses. This policy ensures that you buy the product of the best quality at the most competitive pricing.

Finally, HDFC ERGO Health Insurance is ideal for someone who desires total healthcare protection. This plan has just the coverage features that you need, whether for yourself or your family, to cover any health event or sickness that may occur, so stop waiting now. Have peace of mind as your HDFC ERGO Health Insurance plan gives you comprehensive cover.

What is a health insurance top-up plan and why should I buy it?

Top-up health insurance enhances the total amount insured in your existing policy and provides extra financial assurances after maximum benefits have been exhausted. It is crucial to possess comprehensive health insurance in order to counter escalating health care costs by safeguarding oneself from medical calamities. Whenever your medical expenses exceed your general health insurance, top-up plans work like a life jacket. The super top-up plans come into place once the sum assured of a policy has been exhausted, and the cumulative claims reach to the threshold level. A top-up plan will only take effect whenever every medical claim crosses the stipulated boundary.

How to buy a health insurance plan from HDFC ERGO?

1. You can opt to buy a health insurance plan from HDFC ERGO by logging into their website or from any other website which sells HDFC ERGO plans.
2. With this, you have several policy options; just choose an option depending on your requirement for cover. Then click the “buy online” tab, and make sure your browser is in secure mode.
3. Thereafter, input details such as type of insurance, the preferred amount for the sum insured, and date of birth in the premium calculator to find out the insurance premium.
4. Thereafter, input your personal particulars and medical history.
5. Make your payments via the gateway to enjoy your Health insurance policy!

How to renew HDFC ERGO health insurance plans?

To renew your health insurance policy online:

Step 1: Go to www.hdfcergo.com and click on the “Instant Renewal” option.

Step 2: Enter all the necessary policy details.

Step 3: Fill in the required details, and your premium for renewal shall be generated automatically.

Step 4: Finally, make the payment, and your policy will be renewed instantly.

Premium calculation for health insurance plans offered by HDFC ERGO General Insurance

HDFC ERGO has eased and simplified the process of estimating/determining the cost of your health insurance coverage. Just by clicking on the “Calculate My Health Insurance Premium ” button, you will determine your health insurance premium instantly in no time. Input your personal details as well as the age of the policyholder. Calculating the premium of your policy is now a simplified process.

HDFC ERGO health insurance top-up list

HDFC ERGO’s health suraksha top-up plus is the solution for those seeking to enhance their medical insurance policy. In addition to boosting the primary health insurance coverage, this top-up plan comes with a range of added benefits, all at an affordable price. It provides high coverage, making it the ideal choice for handling significant medical bills. Moreover, policyholders under the age of 55 can avail of the super top-up plan without undergoing a health check-up. Those aged 61 and above can benefit from the plan’s consistency in premium rates. This health plan uses an aggregate deductible and includes coverage for hospitalisation expenses, pre- and post-hospitalisation expenses, daycare procedures, and other relevant medical expenses for policyholders.

Advantages Of HDFC ERGO health insurance

HDFC ERGO health insurance comes with numerous benefits that can provide peace of mind to policyholders.

1. Firstly, the insurance provider boasts a high claim settlement ratio of 97%, demonstrating their reliability with respect to speedy and efficient claim settlement.

2. Secondly, policyholders can benefit from free preventive health check-ups during annual policy renewals, helping to detect any health conditions at an early stage for timely treatment.

3. Additionally, basic health insurance policies by the company have a short waiting period of only 30 days, and the insurance company offers timely customer service to its 1.5 crore satisfied customers.

4. Another added advantage is cashless treatment at more than 12,000 hospitals in their network all over the country, which ensures that policyholders receive the best treatment without paying heavy bills.

5. The health insurance policy also offers tax benefits of up to INR 25,000 under SECTION 80D OF THE INCOME TAX ACT. Furthermore, there is no sub-limit for room rent for policies, and plans have lifelong renewability.

6. Finally, the company offers for every no-claim year, a no-claim bonus of 5% on the sum insured making HDFC ERGO health insurance a smart choice for any individual or family.

Common benefits under all HDFC ERGO health insurance plans

Here are a few advantages of HDFC ERGO health insurance plans.

1. Trustworthy quick claim settlement
The claim settlement ratio of HDFC ERGO health insurance is 97% which is very good. The company has a track record of quickly settling claims from policyholders, demonstrating its reliability.

2. Free yearly check-ups
When renewing their policy, policyholders receive an annual preventive health check-up at no extra cost. This provides an early opportunity to identify and treat any medical concerns.

3. Short waiting periods
HDFC ERGO health insurance provides basic health insurance plans and these have a waiting period of 30 days only.

4. Reliable customer service
The company boasts a customer base of more than 1.5 crore satisfied customers, who benefit from quality and timely support.

5. Access to cashless treatment
HDFC ERGO health insurance policyholders have access to over 12,000 network hospitals throughout the country where they can receive cashless medical treatment. They will not be liable for covered expenses, and the insurer will pay for all hospital expenses apart from the mandatory deductibles and exclusions which will be clearly stated in your policy.

6. Tax savings
Policyholders can save tax for up to INR 25,000 under SECTION 80D OF THE INCOME TAX ACT by paying their healthcare plan’s premium. Senior citizens, on the other hand, can enjoy up to INR 50,000 in tax savings for their health insurance policy’s premium each year.

7. No restrictions on room rent
There is no sub-limit for room rent in HDFC ERGO Health Insurance policies.

8. Lifelong plan renewal
With plans that can be renewed throughout the lifetime of the policyholder, HDFC ERGO Health Insurance policyholders avoid the hassle of constantly purchasing new health insurance policies.

9. No-claim rewards
For every year where no claims are taken by the insured, HDFC ERGO Health Insurance policyholders can benefit from a no-claim bonus.

HDFC ERGO Health Insurance Claim Settlement Ratio

With an impressive claim settlement ratio of 97%, HDFC ERGO has ensured that almost all the claims made by policyholders have been successfully resolved. Such an exceptional ratio stands as a testament to the company’s reliability in quickly addressing and settling claims, making it an insurance provider you can trust.

What are the key features of HDFC ERGO health insurance?

The key features of HDFC ERGO health insurance are as follows.

1. Extensive protection
HDFC ERGO health insurance policies offer comprehensive health plans with coverages covering a broad spectrum. Hospital bills will be covered and assist in coping with the increasing health care costs.

The top-notch policies offered by HDFC ERGO cover the following expenses:

○ In-patient hospitalisation
○ Pre and post-hospitalisation expenses
○ Ambulance charges
○ Home healthcare services
○ Mental health services
○ Day care expenses
○ Organ donor expenses
○ AYUSH benefits
○ Recovery benefit
○ Multiplier benefit
○ Free renewal health check-up
○ Sum insured rebound

2. Waiting period flexibility
For all HDFC ERGO health insurance policies, there is a waiting period of thirty days. Pre-existing conditions such as maternity benefits, bariatric surgery, and some other conditions have a waiting period ranging from 1-4 years.

3. Critical illness protection
Critical illness coverage is an option that you could include to expand the coverage in your policy. This add-on allows you to pay an extra premium if need be and get covered for fifteen life-threatening conditions such as cancer, cardiac-related ailments, paralysis, stroke and renal failure.

Claim Process at HDFC ERGO Health Insurance

When it comes to claim settlement, most insurance companies offer cashless claim settlement or reimbursement ones. It is essential to understand both to ensure there is no confusion at the time of a claim.

Types of claims in health insurance

For health insurance claims, policyholders have a choice of making either a cashless claim or a reimbursement claim. These two methods serve different purposes and have unique processes which need to be comprehended in detail.

Cashless claims and reimbursement claims are the two types of health insurance claims.

The procedure of cashless claims involves the policyholder having to choose a medical treatment from an insurer’s network hospital. After that, the insurance company takes over the costs and clears all necessary documents.

In the reimbursement claims, the policyholders have a right to opt for non-network hospitals where they undergo a medical procedure while paying by themselves. Nevertheless, for filing of a reimbursement claim; they have to submit to the hospital’s insurance company all the original receipts and bills, which makes the claims process take about two to three weeks.

Steps to file a cashless claim in health insurance

Here are the instructions to follow when filing a cashless or reimbursement claim for your health insurance.

For a cashless claim:

Step 1: Look for a hospital within the insurance network by checking your policy, which will have the list of hospitals that are on the network of the insurer.

Step 2: If you’re going for any surgery or procedure that is planned, notify your insurer at least 3 days ahead of time and receive approval. In case of an emergency and subsequent hospitalisation, the intimation should be sent within 24 hours.

Step 3: The pre-authorisation form can be taken from either the insurance company or the hospital’s TPA desk. The same should be carefully filled with all the correct details, and submitted with your card from the insurance company or TPA along with an ID proof.

Step 4: The insurer company will examine and validate your claim, then handle the settlement of your bills with the hospital directly.

For a reimbursement claim:

Step 1: Notify your health insurer about your planned procedure at least 3 days in advance and 24 hours for a medical emergency.

Step 2: Take the claim settlement form available in the hospital or from the insurer..

Step 3: Once you’ve been discharged, gather all relevant documentation like discharge summary, original receipts and bills, prescriptions, certificates, and diagnostic reports.

Step 4: Properly fill the details in the claim settlement form and organise your documentation as per the insurer’s specified format or in a date-wise manner. Submit the form and supporting documents along with a cancelled cheque to your insurer.

Step 5: Your insurer will evaluate your claim and supporting documentation. If everything is in order, the claim will be approved and they will credit the reimbursement amount directly into your bank account. Remember, if there is missing information or documents the claim might get rejected.

HDFC ERGO health insurance policy terms

It is essential to understand all the benefits of a health insurance policy, therefore, comprehension of the meanings and definitions of commonly used health insurance terms shall be helpful.

Here, we have provided some important key terms of health insurance for HDFC ERGO’s customers to help them make informed decisions.

1. Premium
The premium refers to the yearly money a policyholder pays for their insurance. Similarly, the coverage amount and premium are an inverse relationship; this means that if coverage is high, the premium amount will be correspondingly lower and vice versa.

2. Deductible
Deductible refers to expenses which a policyholder has to bear and only then is followed by payments from the insurer. It is advisable to buy a policy with no or lower deductibles.

3. Existing conditions
Existing conditions refer to any illness/ injury that the policyholder is suffering or had received treatment for in the last 48 months before joining the plan.

4. Beneficiary
The beneficiary is the person intended to receive the policy benefit, should the policyholder die while covered by the insurance.

5. Floater policy
Floater policy is an insurance policy that covers all family members under a single coverage limit. The policy allows a family member to make any number of claims until they reach the maximum policy sum insured.

6. Claim
Contacting the insurer for compensation of costs incurred by the policyholder during the medical treatment can be described as a claim.

Cashless claim refers to the insurance claim process where the insurer pays the hospital directly. Nonetheless, the policyholder should seek treatment in any of the listed network hospitals.

In case of claim-free renewal, there is a bonus called Cumulative Bonus (CB) to which the policyholder enjoys an additional percentage of the sum assured ranging from 5% to 10%.

7. Domiciliary hospitalisation
Domiciliary hospitalisation is where patients are treated in their homes rather than in a hospital and most insurance pay for domiciliary hospitalisation when prescribed.

HDFC ERGO critical illness plans

This insurance policy is carefully designed to cater for specific critical illnesses like heart attack, cancer, stroke, kidney failure, Parkinson’s Disease and many more so as to keep you and your loved ones secure during critical times.

If you choose HDFC’s critical health insurance product, you can take advantage of several benefits such as getting a lump sum amount at the time of occurrence of any critical illness that is covered in the policy and the amount can vary. The payout covers costs of care, cure, recovery aid, settling any form of accumulated debt, change in lifestyle, and payments due to lost income to the nominee and offers a sense of security to the nominee in case of an unfortunate incident

Anyone within the age bracket of 5 – 65 years can access this policy and only children within the age range of 5-18 years can enjoy it provided both parents’ are covered under one policy. Also, where the insured suffers permanent disability, the policy shall continue and the insured shall not have to pay premiums and tax exemption of Section 80D.

However, this policy contains certain exclusions which do not allow the policy to cover certain types of claims. These include a three-month waiting period for all claims with the exception of accidents and also exclude coverage for claims where war or criminality is involved unless proved otherwise.

Essentially, HDFC’s critical health plan is a valuable investment that could be of vital importance in the moment when the worst happens – a critical illness diagnosis.

How to process a Cashless Claim for Health Insurance with HDFC ERGO?

Here is how to get cashless benefits with HDFC ERGO health insurance.

1. Log on to the official website of the health insurer company and search for the network hospitals within your vicinity.
2. Request pre-authorisation forms at the hospital’s insurance desk. It can also be obtained from the TPA’s own website.
3. Submit the pre-authorisation form to the Insurance desk.
4. The TPA should send you an email notification, a statement approving the prescribed duration of treatment and a letter of acknowledgement.
5. The insurance company authorises the Third Party Administrator (TPA) to carry out insurance administration and claims-related services on behalf of the insured.

How to process a Reimbursement Claim for Health Insurance with HDFC ERGO?

To make a health insurance reimbursement claim, one must get hospitalised in a hospital that has a tie-up with the insurer. This enables them to put claims on an HDFC ERGO health insurance plan. If this is the case, you should follow the below steps:

1. Inform HDFC ERGO about your claim at once.
2. Get admitted to any hospital associated with the HDFC ERGO network near you to enjoy cashless claims.
3. For emergency or planned hospitalisation, submit a pre-authorisation form to HDFC ERGO within 24 hours of emergency hospitalisation or 3-4 days before planned hospitalisation.
4. Your claim will be approved based on the pre-authorisation form.
5. The hospital provides you with treatments, and the insurer covers the cost of the medical expenses.
6. After leaving the hospital, take time to fill in the claim form and attach the related claim documents so as to have your claim settled.
7. If you seek treatment in a hospital not networked with HDFC ERGO, you will be reimbursed after treatment. The medical costs and other expenses will be paid by you. Afterwards, the claim form and necessary documents should be submitted to the insurance company for repayment.

HDFC ERGO health insurance network hospitals

In order to know the details of the network hospitals of HDFC ERGO, we suggest you visit their official website www.hdfcergo.com for more details.

Contact details of HDFC ERGO health insurance

If you are in need of assistance with health claim services, TPA’s toll-free number is available at your convenience: dial either 1800 2 700 700 or 1800 200 1 99Speak with their knowledgeable representatives, who will walk you through the process and explain any necessary documents.

FAQs about HDFC ERGO health insurance

Yеs, HDFC ERGO Hеalth Insurancе offеrs onlinе shopping options, allowing you to comparе plans, calculatе prеmiums and complеtе thе application procеss digitally.

Thе collеction procеss usually involvеs providing information to thе insurеr, submitting appropriate documentation, bеnеfiting from cashlеss trеatmеnt at nеtwork hospitals or obtaining reimbursement for mеdical еxpеnsеs according to thе tеrms of the policy

Costs of prе-еxisting conditions may vary from one policy to another. Somе plans may havе waiting for pеriods, whilе othеrs may offеr cеrtain coveragе conditions. Rеview thе policy terms to undеrstand thе coveragе for pre-existing conditions.

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