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HDFC Ergo Optima Secure

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HDFC Ergo Optima Secure

About HDFC ERGO Optima Secure Health Insurance Plan

The most recent addition to the HDFC Ergo General Insurance category is the HDFC ERGO Optima Secure. As a floater plan, this medical insurance plan is accessible to individuals as well as families. Upon completion of a year, the foundation of the plan that you choose is increased automatically by 50% following and 100% after two years, regardless of any claims made.

Another prominent benefit of this plan is the Restoration Benefit. In case of any claims made throughout the year, 100% of the foundation will be restored automatically without any additional expense to you.

The plan offers a Protection Benefit that assures payment for consumables such as masks and gloves. It also offers customisability options with two available add-ons- my: Health Critical Illness Cover and my: Health Hospital Cash Benefits Cover. Loyalty discounts, family discounts, as well as long-term discounts are just a few of the numerous rewards offered by the HDFC ERGO Optima Secure. The sum assured for this plan varies between Rs. 5, 00,000 to Rs. 20 lakhs.

What is HDFC ERGO Optima Secure Health Insurance Plan?

The HDFC ERGO Optima Secure health insurance plan is an extensive policy designed to safeguard against critical illnesses and medical expenses. Some notable aspects of this plan include:

1. Critical illness coverage: HDFC ERGO Optima Secure offers coverage for many critical illnesses, such as cancer, heart disease, stroke, kidney failure, and more. Not only does it provide a lump sum coverage to policyholders when diagnosed with a critical illness that is covered, but it also aids with associated medical costs and lifestyle adjustments.

2. Multiple claims: During the policy term, HDFC ERGO optima secure allows policyholders to make claims for different critical illnesses. This becomes highly beneficial for those who may have multiple conditions.

3. Sum-insured options: Depending on their healthcare needs and financial situation, policyholders can choose their coverage levels with various sum-insured options available.

4. Inbuilt benefits: Inbuilt benefits such as coverage for organ transplantation expenses, second medical opinion, and specific surgery coverage are included as a part of the policy.

5. Tax benefits: Premiums paid for HDFC ERGO optima secure are eligible for tax benefits, under Section 80D of the Income Tax Act, thereby enabling potential tax savings.

6. Flexible premium payment: The policy allows their policyholders to make their premium payment either regularly or in a single payment.

7. Grace period: A grace period is typically provided for the premium payment to ensure the policy remains in effect.

HDFC ergo optima secure health insurance policy at a glance [Table]

Feature Description
Policy TypeCritical Illness Insurance Plan
Coverage for Critical IllnessProvides coverage for a range of critical illnesses
Sum Insured OptionsMultiple sum insured options available for policyholders
Lump-Sum PayoutOffers a lump-sum benefit upon diagnosis of a critical illness
Multiple ClaimsAllows multiple claims for different covered critical illnesses
Inbuilt BenefitsMay include inbuilt benefits such as coverage for organ transplantation, second medical opinion, etc.
Premium Payment OptionsOffers flexibility in premium payment (regular or single premium)
Tax BenefitsPremiums paid are eligible for tax benefits under Section 80D of the Income Tax Act
Grace PeriodProvides a grace period for premium payments after the due date
Policy TermPolicy term options available, typically renewable annually
Additional RidersOptional riders for enhanced coverage (if available)
ExclusionsSpecific exclusions for certain critical illnesses or conditions
Network HospitalsAccess to a network of hospitals for cashless treatment
Claims ProcessGuidelines and procedures for filing claims
In-patient treatment expenses5 Lacs to 50 Lacs
Pre HospitalisationUp to 60 days
Ambulance coverUp to INR 3,000 per hospitalisation
Organ donor expensesUp to the sum insured limit
Daily hospital cashUp to INR 800 per day for a maximum of INR 4800
Second medical opinionAvailable
No claim bonusUp to 50% of the sum insured
Restoration benefitAvailable
Post HospitalisationUp to 180 days

Features and benefits of hdfc ergo optima secure policy

With the HDFC Ergo Optima Secure policy you have all-round protection; thus secure is the word. Here are some of its most noteworthy features and benefits:

1. Customisable coverage: As per your individual preferences under this policy, you can select from numerous sum-assured options and coverage durations. Thus you pay only for the protection that you need and choose and nothing unnecessary.

2. Health and critical illness cover: HDFC Ergo optima secure policy offers coverage for both health and critical illness. This means you get coverage not only for medical costs resulting from hospitalisation but also for some very serious ailments.

3. Tax benefits: You can enjoy tax benefits on the premiums paid for HDFC Ergo optima secure policy, under Section 80D of the Income Tax Act.

4. Cashless claim settlement: You need not worry about paying the hospital bills as HDFC Ergo has a wide network of more than 12,000 hospitals all over India making cashless claims easy.

5. Renewal benefits: One of the big advantages of choosing this policy is that the policy comes with a lifelong renewable option. This means you need not worry about any coverage gaps during renewal.

6. Premium discounts: To encourage healthy living, HDFC Ergo offers discounts on premiums for those who have an active lifestyle or don’t smoke.

7. Convenience: HDFC ergo optima secure policy brings ease to customers by letting you apply and renew your policy online irrespective of location. This saves both time and money.

Thus, HDFC Ergo Optima secure policy is a great insurance policy that offers protection to your health and finances against any unexpected medical crisis. As a policyholder, you are fully protected.

Inclusions of hdfc ergo optima secure policy

HDFC ERGO OPTIMA SECURE is one of the most comprehensive insurance coverages available today in the market which provides total safety to the people.

Some of the key inclusions of the HDFC ergo optima secure policy are

1. In-patient hospitalisation: This policy covers all in-patient hospitalisation medical expenses. This includes costs that pertain to room rent payments, fees for nursing, anaesthetist fees, and payments for consultations with doctors, surgeons, general practitioners, therapists, radiotherapists and other specialists.

2. Pre and post-hospitalisation expenses: Policyholders are eligible for pre and post-hospitalisation expenses such as the costs that were incurred 30 days prior and 60 days following the hospitalisation.

3. Daycare procedures: All medical expenses for daycare procedures are taken care of under this policy. These costs involve treatments that are less than 24 hours of hospitalisation.

4. Ambulance charges: The policy also covers charges incurred during the transportation of the insured person to the hospital.

5. Domiciliary hospitalisation: These include the medical costs required to treat illnesses that could have been handled by a hospital.

6. Maternity expenses: All medical costs associated with maternity, including delivery and cesarean etc., are covered under this policy.

7. Organ donor expenses: This policy covers all medical costs for the donor when undertaking the organ transplant.

8. Newborn baby expenses: It covers the expense of the baby’s medical expenses, such as vaccinations and medical check-ups among others.

9. Critical illness cover: The policy also offers a critical illness cover, which pays for expenses incurred during the treatment of critical illnesses like cancer and heart attack, among others.

10. Alternative treatments: The plan includes coverage for in-patient treatment for any alternative therapies such as Homeopathy, Siddha, Ayurveda, Yoga and Unani along with Naturopathy, up to the sum insured.

11. Lifelong renewability: Policyholders can enjoy lifelong renewability for the health insurance policy, ensuring that the medical expenses are covered for as long as they need.

Overall, the HDFC ergo optima secure policy provides comprehensive medical insurance protection, so you are always covered for unseen medical emergencies.

Exclusions of HDFC ergo OPTIMA SECURE Policy

Although HDFC Ergo provides a comprehensive cover and backup for all, certain exceptions apply with respect to optimal secure policy.

The following are the exclusions of HDFC Ergo Optima Secure Policy:

1. Self-inflicted injuries: The policy does not provide coverage for any injury caused intentionally by the policyholders themselves. This exclusion includes attempted suicide and any injuries or damages.

2. War and terrorism: No compensation shall be provided for injuries or the damage done directly or indirectly as a result of war, an act of terrorism or civil strife.

3. Natural disasters: Policyholders are not paid for damages caused by natural calamities such as earthquakes, floods, hurricanes, and tsunamis.

4. Excluded providers: The policy does not cover any cost arising from treatment in any hospital, by any medical practitioner or other provider excluded in particular by the Insurer. Please contact them to know their network hospitals.

5. Treatment for obesity or cosmetic surgery is not covered.

For additional information, please contact us regarding our Optima Secure Policy if you have any inquiries.

Renewal benefits

Any claims that aren’t claimed for a year, can be added as an advantage of a No Claim Bonus of 5%. This is applicable for certain types of coverage, such as coverage for pre-existing conditions or maternity benefits, to have a waiting period of three to four years from the date your policy is issued. However, if you fail to renew your policy on time, the waiting period resets, which results in all your previous payments and timely renewals worthless.

Thankfully, the process for renewing your HDFC health insurance online is easy, convenient, and secure. Follow these simple steps to renew:

1. Go to www.hdfcergo.com and select “Instant Renewal”.
2. Enter your policy information.
3. Fill in your personal details and receive your premium amount.
4. Make the payment and complete your renewal.

Your premium is based on your plan, the claims made in the previous year, and your age. You can even renew an expired policy online within 30 days of its expiration date.

How to Claim hdfc ergo OPTIMA SECURE Health Insurance Policy?

There are two types of claims that policyholders can make while raising claims against their health plan – cashless and reimbursement.

Let us understand each of these health insurance claims processes in detail.

Types of claims in health insurance

For health insurance claims, policyholders can make either a cashless claim or a reimbursement claim. These two methods come with different purposes and have unique processes which need to be comprehended in detail.

Cashless claims and reimbursement claims are the two types of health insurance claims.

The procedure of cashless claims involves the policyholder having to choose a medical treatment from an insurer’s network hospital. After that, the insurance company takes over the costs and clears all necessary documents.

In the reimbursement claims, the policyholders have a right to opt for non-network hospitals where they undergo a medical procedure while paying by themselves. Nevertheless, for filing a reimbursement claim; they have to submit to the hospital’s insurance company all the original receipts and bills, which makes the claims process take about two to three weeks.

Steps to file a cashless claim in health insurance

Here are the instructions to follow when filing a cashless or reimbursement claim for your health insurance.

For a cashless claim:

Here are the steps to raise a cashless claim.

Step 1: Choose a hospital that has a tie-up with the insurer. You can check the list of network hospitals provided in your policy documents.

Step 2: For a planned procedure, inform your insurance company at least 3 days ahead of time and receive approval. For medical emergencies, notify your insurer within 24 hours of hospitalisation.

Step 3: You can get the pre-authorisation form from either the insurance company or the hospital’s TPA desk, fill it out correctly, and submit it with your health e-card and ID proof.

Step 4: After a thorough examination by the insurer and after validating your claim, handle the settlement of your bills directly with the hospital.

For a reimbursement claim:

Here are the steps to raise a reimbursement claim.

Step 1: Inform your insurance company about your hospitalisation 3 days in advance for a planned procedure or 24 hours for a medical emergency.

Step 2: Get the claim settlement form from the insurance company or hospital’s TPA desk.

Step 3: Post-discharge, get all relevant documentation like discharge summary, original bills and receipts, prescriptions, certificates, and diagnostic reports.

Step 4: Properly fill out the claim settlement form and organise your documentation either date-wise or in the insurer’s specified format. Submit the form and supporting documents along with a cancelled cheque to your insurer.

Step 5: Your insurance company will evaluate your claim and supporting documentation. If everything is in order, they will approve the claim and credit the reimbursement amount directly into your bank account. Remember, if there is missing information or documents, the insurer may reject your claim altogether.

Documents Required for Reimbursement Claims

Ensure the claim settlement form is properly filled out and sent to the insurance company along with the following documentation in either date-wise order or the required format:

1. Your health e-card
2. Your photo ID proof
3. Proof of address
4. Original discharge summary
5. Doctor’s prescription that advises hospitalisation
6. Slip from doctor’s consultation and diagnostic test order.
7. Certificate from the attending physician
8. Original prescriptions/ pharmacy receipts
9. Diagnosis Reports like X-rays and blood test
10. Original hospital receipts
11. Breakdown of the hospital bill in detail
12. Ambulance receipt, if relevant
13. In case of an accident, the FIR

In addition, make sure you copy everything in the record books and take xerox of all the documents before filing an insurance claim. Besides, attach a cancelled cheque to confirm the direct deposit of the refund claim to your bank account.

Frequently Asked Questions

HDFC Ergo Optima Secure is an all-inclusive health plan which meets the financial requirement of any medical expense.

One can opt for HDFC Ergo Optima Secure at the age of 18 years.

Features and benefits include in-patient hospitalisation; day-care treatments; pre and post –and post-hospitalisation expenses; and annual health check-ups, among others.

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